Salesforce Support,Without the Surprises
One flat monthly rate. Real help whenever your team needs it. No timesheets, no invoices for every email, no surprises.
Something broken, misconfigured, or confusing? Submit a request. We handle it – no invoice required, no hours to approve.
Flat monthly pricing means finance knows what to expect. No surprise invoices, no billing questions – just one predictable number every month.
Admins, developers, and consultants behind every request. On most plans, a named account manager who knows your org inside out.
Maintenance is anything that keeps your system working as it was designed – something broke, was misconfigured, or a user needs help with an existing feature. New features and requests – new fields, automations, reports, integrations, or intentional changes to how a process works – are scoped and priced separately as a fixed-fee project. Any request we estimate under 15 minutes is handled as maintenance at no extra charge, even if it’s technically something new.
Plans are 12-month commitments, but can be changed at any time
Payments are automatically billed to your credit card (3% fee) or ACH on or around the 1st of every month
Mid-month upgrades or plan starts will be billed prorated
Fair Use: Support is reserved for technical issues, configuration questions, and troubleshooting. Tasks that fall within general administrative, data entry, or office management functions are outside the scope of this service.
Submit any time — fixes, questions, misconfigurations, and help with existing features all count as maintenance
We work on only as many concurrent tickets as your plan allows. Once a batch is resolved and confirmed, we move to the next
All communication and coordination is included — never billed separately
