Feature studies

Match Every Online Donation to the Right Person, Pledge, and Campaign — Automatically

Flexible, intelligent matching logic in Salesforce that connects online payments to the correct records — even when the data’s messy.

June 17, 2025

The Challenge

High-volume online donations often come without clean identifiers. Matching payments to contacts, pledges, or campaigns manually is time-consuming and error-prone — especially when names, emails, and addresses don’t line up exactly, or donors don’t always use the the same email address or phone number.

The Solution

Our system uses custom rules and fuzzy matching logic — across emails, partial addresses, card fingerprints, amounts, and more — to auto-match payments to the correct contacts, pledges, and campaigns. It flags edge cases for review and gives you control over how and when to create new records, issue receipts, or trigger workflows.

The Impact

Most matches happen automatically, reducing daily or weekly double entry chores to just 5–10 minutes of light review. No more duplicates, missed receipts, or lost attribution. Fundraisers see accurate data instantly, books stay clean, and high-volume donation campaigns run smoother than ever.

Read more Feature Studies

Event Check-In

From "Hello" to "Thank you for coming" — all in one kiosk.

Attendance Tracking

Track who shows up — in real time, with zero paper

Ditch the slow lane.

Get on the Fast Track.

Reach out for a free 30-minute chat and let’s explore the ROI of Salesforce for your business.